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All of our books have a 100% Customer Satisfaction Guarantee. If you're not happy with your purchase, please contact our Customer Service department within 5 days of receipt of your order.
Create a ticket with our customer service team. Be sure to select the "Returns, refunds, or replacements" subject option. Include your order information with the ticket.
Our Customer Service department will determine if a price adjustment or refund is warranted and respond back with your Return Authorization Number. We do not accept returns without a customer service Return Authorization Number (RAN).
Please note, music CDs, audio books, videos and software can not be returned once opened.
Should you still require further assistance please create a ticket with our customer support team.