Warehouse

This is the view from our front parking lot. The building used to be a paper mill, and has been renovated into warehouse space. Gone are the massive machines (and the massive holes they needed in the floor) and they've been replaced by forklifts and almost 250 staff. We pride ourselves on being part of the community of Thorold.

Sorting Room

When the books first arrive from the publishers, they are sorted into groups for shelving. At this point they are added into our inventory. Most books only remain in the sorting room for a couple days before they're available for purchase.

Shelving

We have several floors of books, audio books, and videos. Once the books are sorted, they are sent to our storage platform. When we talk about having 600,000 square feet of books we aren't kidding! It goes for several football fields, and it can take days to see it all. The trouble is that before you're done, there will be new books added.

Upstairs Shelves

This view shows the miles our staff walk daily to pick books for our customers. We have a great inventory system that allows us to find books quickly based on their section and shelf location.

View Down Row

Books are not shelved by subject, but based on the space needed for the number of copies received. A visit to our warehouse will show cookbooks next to bibles, fiction beside home repair. Our inventory system allows for real time updates, and can locate a book in seconds. The staff wheel carts through the rows, picking each book ordered and sending them to the packing room.

Conveyors

All of our books travel throughtout our building from sort room to shelf to packing room via our state-of-the-art conveyor system. This conveyor system runs throughout the building ensuring that product gets to its correct destination on time.

Packing Room

The final step in your book's journey at our warehouse is the packing room. Each order is routed via totes on our conveyor system to the appropriate packing lane(s).

Another View of our Packing Room

Here is another view of our packing room.